Interested in Volunteering Your Time?

If you feel you have regular time in your day to day life that you would like to spend volunteering at the Centre, we have a variety of roles that might interest you. They do not all require a weekly commitment and most not do require any specialist skills.

Browse through the role descriptions below or call the Centre (200 42392) for more information.

REGISTRATION

The first step towards volunteering is to complete a registration form and return it to the Centre, preferably by hand so we can meet you and introduce you to the Centre. Forms can also be emailed or posted to us and we will call you one received to arrange a visit to meet us.

Click HERE to download our registration form. For any queries, just call the Centre.

Of course, the registration form is simply the first step. We will arrange an initial meeting so you can come up and see the Centre and meet the team. This is an opportunity for us to get to know you and ensure we are suited to each other. It is also an opportunity to learn more about the different volunteering roles available and which you might feel most suited to. A CRB check will also need to be completed before the process goes any further. If you decide to continue to become a volunteer for Cancer Relief, and if we are happy to have you join the team, the next step will be training and education within the Centre to prepare you for your role and what you will encounter working as part of our team. At this stage you will also be required to sign a confidentiality form. We will also contact your two references at this point. If all the above goes smoothly you will officially be a Cancer Relief volunteer! We hope you will find your time with us as rewarding as we do.

What to expect from us

  • Recognise the value of your time & utilise it effectively
  • Provide a clear explanation of the purpose & key elements of each specific volunteer role
  • Offer relevant support, training, supervision & equal opportunities
  • Ensure your health, safety & welfare & provide insurance cover as deemed appropriate
  • Match your skills & experiences with the right role for you wherever possible
  • Provide information about the charity’s research work, policies & procedures
  • Respect & listen to your motivations & aspirations
  • Try to resolve any concerns fairly & reasonably
  • Reimburse any agreed out of pocket expenses incurred
  • To support personal developments & involve you in the development of centre services
  • Celebrate success & recognise loyalty & dedication

What we expect from you

  • To accept & follow the philosophy & vision statement of the charity
  • Aim for high standards of efficiency, reliability & quality in your volunteering
  • Work in partnership with other volunteers staff & the general public
  • Support & respect the charity policies, guidelines & management decisions, including all aspects of equal opportunities, health & safety, data protection and use of the charity brand
  • To fulfil the role description of your agreed volunteering role
  • Act responsibly & within the law
  • To communicate any problems to your supervisor or line manager so we can find a solution together
  • Contribute towards a positive & friendly team atmosphere
  • To operate within the authority given to you & to observe boundaries

ROLES

Day support – To assist the Cancer Relief Centre staff to provide clients with a comfortable, enjoyable and stimulating day

Requirements:

  • A pleasant and caring personality.
  • A good listener.
  • A good understanding of the need for confidentiality
  • A good understanding of your role and its limitations.
  • Ability to deal sensitively with patients and visitors and to have awareness of their individual needs.
  • The ability to work in a team.
  • Punctual and reliable.
  • Committed to the work of the charity and their role as a volunteer.

Main tasks:

  • Assist with preparation of rooms’ prior to service users’ arrival, i.e. arranging seating, preparing refreshments and snacks.
  • To welcome patients on arrival and make comfortable.
  • Pay particular attention to any new patients, or those who find it difficult to socialise and equally respect patients’ need for “quiet time” and privacy.
  • Provide refreshments through the day as required.
  • Assist in lunch preparation, setting dining tables and serving.
  • Assist service users with meal times if required or requested by staff or service user.
  • Feedback any information and observations concerning patients wellbeing to a staff member.
  • Liaise directly with the Centre Nurse regarding any problems, or perceived improvements that would be of benefit to service users’.
  • Spend time with service users’ throughout the day in engaging conversations, activities as their individual needs require on the day.
  • Assist service users with transport needs.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental.

Gardener – To help maintain the garden / patio and surrounding areas for the enjoyment of those using the centre.

Requirements:

  • A pleasant, caring personality and good listener
  • An interest and basic understanding in gardening and general horticulture.
  • A good understanding of the need for confidentiality *
  • A good understanding of your role and its limitations.
  • Ability to deal sensitively with patients and visitors and to have awareness of their individual needs.
  • The ability to work in a team.
  • Punctual and reliable.
  • Committed to the work of the charity and their role as a volunteer.

Main tasks:

  • General maintenance and clearing away of garden debris and refuse from the driveway and patio areas
  • Planting of beds and containers, both outdoor and indoor.
  • Watering and maintaining plants in the gardens and indoors.
  • Weeding and pruning, and disposal of garden refuse.
  • Other tasks depending on season, e.g. cutting flowers for decoration, soil improving.
  • Maintain garden tools and equipment in good working order.
  • Ensuring good general health and safety in relation to all work practices.
  • Report immediately to the Centre nurse, administrator or manager any health and safety concerns e.g. broken equipment or furniture, loose or broken patio paving.
  • Feedback any information and observations you may have observed concerning service users’ wellbeing to a staff member.
  • Liaise directly with the Centre Nurse regarding any problems, or perceived improvements that would be of benefit to service users’.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental.

Fundraiser –To support the charity by developing relationships with local retailers and businesses; placing, monitoring and emptying giving boxes; organising money-raising events.

Requirements:

  • A pleasant, friendly and outgoing personality.
  • Good organisational skills.
  • Enthusiastic and self-motivated.
  • A good understanding of the need for confidentiality *
  • A good understanding of your role and its limitations.
  • The ability to work alone as well as in a team.
  • Punctual, reliable and trustworthy.
  • Committed to the work of the charity and their role as a volunteer.
  • Always adhere to the core values and principles of the charity and remember to act in accordance to these when representing the charity within your role as volunteer.

Main tasks:

  • Help in the creation of innovated ideas and means of securing financial support for the Charity.
  • Assist in planning, development and delivery of fund raising activities following discussion with Centre management team.
  • To take part in the charity’s annual Flag Day.
  • To take part in other fundraising activities as required.
  • Participate in distributing, monitoring and collecting of charity donation boxes as guided by Centre management team.
  • Give a receipt and thank you note each time a box is emptied.
  • Report any stolen boxes to the Centre management team.
  • Ensuring good general health and safety in relation to all work practices.
  • Report immediately to the Centre management team any health and safety concerns.
  • Liaise directly with the Centre management team regarding any problems, or perceived improvements that would be of benefit to fundraising services.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental when participating in fundraising events.

Driver –To provide door-to-door transport in your own car within Gibraltar for clients attending the Cancer Relief Centre, 5 South Barrack Road, Gibraltar as arranged by the Centre Nurse

Requirements:

  • A pleasant and caring personality.
  • Be fit to drive at all times and have a clean valid driving licence.
  • A good understanding of general safety issues and road awareness.
  • A good understanding of your role and its limitations.
  • A good understanding of the need for confidentiality.*
  • The ability to deal sensitively with clients and visitors and to have awareness of their individual needs.
  • The ability to work in a team and/or lone worker.
  • Punctual and reliable.
  • Committed to the work of the charity and their role as a volunteer.

Main tasks:

  • To collect clients and drive them to/from their destination, usually between 9am and 5pm on weekdays, on days and times pre-arranged with the Centre.
  • To ensure service user safety and adhere to the road safety laws at all times.
  • To assist service users to enter and exit the vehicle when required.
  • Inform the Centre Nurse immediately of any changes to your health or changes that affect your driving licence, insurance or ability to drive.
  • If driving own vehicle, to ensure and show proof of valid fully com insurance policy.
  • If driving own vehicle, ensure that your car is correctly taxed, insured, is roadworthy and has a valid MOT certificate at all times.
  • Work in a caring and confidential manner, within the aims and objectives of the Cancer Relief Centre.
  • Be self-motivated and sensitive to the needs and wishes of your clients and colleagues.
  • Notify the Centre Nurse immediately of any incidents or accidents affecting patient safety.
  • Notify the Centre Nurse immediately of any concerns or worries you may have about the well being of the patient.

Befriender – To provide help, support and companionship for clients and carers whilst the client is at home.

Requirements:

  • A pleasant, caring personality and good listener
  • Enthusiastic and self-motivated.
  • A good understanding of the need for confidentiality *
  • A good understanding of your role and its limitations.
  • Ability to deal sensitively with patients and visitors and to have awareness of their individual needs.
  • The ability to work in a team.
  • Punctual, reliable and trustworthy.
  • Committed to the work of the charity and their role as a volunteer.
  • Always adhere to the core values and principles of the charity and remember to act in accordance to these when representing the charity within your role as volunteer.

Main tasks: The tasks to be undertaken by the befriender would be decided following assessment by the Cancer Relief nurses and following negotiation and agreement between Centre nurse or Manager, the patient and volunteer.

  • Visiting the patient in their own home and providing companionship (e.g. reading, letter writing, helping with hobbies).
  • Engaging in conversation and listening to patients.
  • Escorting the patient out for coffee or lunch helping to keep them socialised.
  • Help with light housework or grocery shopping.
  • Help with preparation of meals that can be kept in the fridge or freezer.
  • Help with serving and clearing up of light meals (e.g. making sandwiches, heating ready meals and soups).
  • Provide respite for carers (e.g. enabling them to attend essential appointments or undertake errands).
  • Provide assistance with local shopping and/or internet/telephone shopping.
  • Provide assistance with general pet care (e.g. walking the dog or feeding the cat).
  • Undertake errands e.g. collection of prescriptions and/or medical products from the local pharmacy or hospital.
  • Provide transport and/or escorting patient to medical appointments in Gibraltar.
  • Ensuring good general health and safety in relation to all work practices.
  • Report immediately to the Centre nurse, administrator or manager any health and safety concerns e.g. broken equipment or furniture, loose or broken patio paving.
  • Feedback any information and observations concerning patients’ wellbeing to a staff member.
  • Liaise directly with the Centre Nurse regarding any problems, or perceived improvements that would be of benefit to service users’.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental.

Complementary Therapist – The provision of a professional complementary therapy service  to patients and other service users..

Requirements:

  • Recognised professional qualifications in their chosen therapy and at least one year’s active experience and practice.
  • Evidence of suitable and current professional indemnity covering their area of practice.
  • A pleasant, caring personality and good listener
  • Enthusiastic and self-motivated.
  • A good understanding and awareness of infection control standards.
  • A good understanding of the need for confidentiality *
  • A good understanding of your role and its limitations.
  • Ability to deal sensitively with patients and visitors and to have awareness of their individual needs.
  • The ability to work in a team.
  • Punctual, reliable and trustworthy.
  • Committed to the work of the charity and their role as a volunteer.
  • Always adhere to the core values and principles of the charity and remember to act in accordance to these when representing the charity within your role as volunteer.

Main tasks:

  • Creating relaxing environment and arranging therapy rooms for appointments.
  • Welcome each individual and facilitate introductions before therapy session starts, ensuring the person is aware and informed of treatment being offered and has given informed consent for treatment to commence.
  • Initial consultation to include brief clinical medical history noting all essential considerations and concerns relating to the person and the therapy being given.
  • Conduct the therapy in accordance with professional body standards, guidelines and training, and adherence to the Complementary Therapy Code of Practice.
  • Document and maintain clear and concise records of each client therapy session, recording outcomes and any advice or ‘take away therapy’ given.
  • Ensure all supplies and equipment are cleaned and therapy rooms are left tidy and ready for following treatments.
  • Maintain stock levels of items and products needed for the service and inform the Centre Nurse in advance of the need to reorder.
  • Ensuring good general health and safety in relation to all work practices.
  • Report immediately to the Centre nurse, administrator or manager any health and safety concerns e.g. broken equipment or furniture.
  • Feedback any information and observations concerning patients’ wellbeing to a staff member.
  • Liaise directly with the Centre Nurse regarding any problems, or perceived improvements that would be of benefit to service users’.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental.
  • Attend monthly service delivery meetings with Centre nurse.

Pamper – The provision of a professional complementary therapy service  to patients and other service users.

Requirements:

  • Experience as a qualified beautician or equivalent for at least one year.
  • A pleasant, caring personality and good listener.
  • Enthusiastic and self-motivated.
  • A good understanding of the need for confidentiality *
  • A good understanding of your role and its limitations.
  • Ability to deal sensitively with service users and visitors and to have awareness of their individual needs.
  • The ability to work in a team as well as independently.
  • Punctual, reliable and trustworthy.
  • Committed to the work of the charity and their role as a volunteer.
  • Always adhere to the core values and principles of the charity and remember to act in accordance to these when representing the charity within your role as volunteer.

Main tasks:

  • Creating relaxing environment and arranging treatment rooms for appointments.
  • Welcome each individual and facilitate group introductions before session starts.
  • Provide following consultation with client, a selection of beauty treatments, including facials, manicures, pedicures, eyebrow pencilling, application of false eyelashes and general beauty/makeup techniques.
  • If running a group session conduct workshop in accordance with the Look Good Feel Better 12 step programme.
  • Document each client treatment session outcomes and any items or products issues.
  • Feedback any information and observations concerning patient’s wellbeing to a staff member.
  • Maintain stock levels of items and products needed for the service and inform the Centre Nurse in advance of the need to reorder.
  • Clear away all supplies and ensure treatment room is left clean and tidy for the next treatment session.
  • Ensuring good general health and safety in relation to all work practices.
  • Report immediately to the Centre nurse, administrator or manager any health and safety concerns e.g. broken equipment or furniture, loose or broken patio paving.
  • Report immediately to the Centre management team any health and safety concerns.
  • Liaise directly with the Centre Nurse regarding any problems, or perceived improvements that would be of benefit to service users’.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental.

HeadSmart Hairdresser – To deliver a HeadSmart Service for people who experience hair loss due to treatment for cancer.

Requirements:

  • Qualified and skilled in hairdressing.
  • A pleasant caring personality and good listener.
  • Enthusiastic and self-motivated.
  • A good understanding of the need for confidentiality. *
  • A good understanding of your role and its limitations.
  • Ability to deal sensitively with patients and visitors and to have awareness of their individual needs.
  • The ability to work in a team.
  • Punctual, reliable and trustworthy.
  • Committed to the work of the charity and their role as a volunteer.
  • Always adhere to the core values and principles of the charity and remember to act in accordance to these when representing the charity within your role as volunteer.

Desirable

  • Specifically trained and Qualified in wig fitting and hair loss care from HeadStrong, My New Hair or equivalent.
  • Previous experience of working with hair loss and/or synthetic wigs.
  • An understanding of a cancer treatment/palliative care/hospice environment.

Main tasks:

  • Providing information and practical advice on caring for hair and scalp before, during and after treatment.
  • Demonstrating a range of headwear including scarves, hats and hair pieces and show how these can be styled, worn, maintained and cleaned.
  • Demonstrating and advising on the range and style of synthetic wigs available and assist in the fitting, styling and care of wigs chosen.
  • Documenting each client session and any recording outcomes and any items supplied.
  • Where chosen wig or headwear is not available in current stock, placing an order to supplier for item required.
  • Maintaining an up to date stock list of all headwear and sundries and informing Centre Nurse of need to reorder in advance.
  • Feeding back any concerns or worries regarding the patient’s wellbeing to Centre Nurse.
  • If necessary, attending ‘HeadStrong’ training to develop necessary skills and knowledge to provide all of the above.
  • Ensuring good general health and safety in relation to all work practices.
  • Report immediately to the Centre nurse, administrator or manager any health and safety concerns e.g. broken equipment or furniture, loose or broken patio paving.
  • Liaise directly with the Centre Nurse regarding any problems, or perceived improvements that would be of benefit to service users’.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental.

DIY / Handy Skills Support – To provide general DIY and facilities service maintenance for the upkeep and repair of the Centre building, surrounding grounds, non-specialised equipment, furniture and fittings, and vehicles.

Requirements

  • General skills, ability and basic technical knowledge and interest in DIY.
  • Deft hands and attention to detail.
  • A pleasant, outgoing approachable personality, with good communication skills.
  • Well organised and apt in problem solving.
  • Enthusiastic and self-motivated.
  • A good understanding of the need for confidentiality *
  • A good understanding of your role and its limitations.
  • An awareness and an ability to deal sensitively with patients and visitors they may interact with.
  • The ability to work in a team.
  • Punctual, reliable and trustworthy.
  • Committed to the work of the charity and their role as a volunteer.
  • Always adhere to the core values and principles of the charity and remember to act in accordance to these when representing the charity within your role as volunteer.

Main tasks:

  • Performing general maintenance and light DIY repairs or emergency tasks as assigned by and under the instruction of the Centre nurse, manager or administrator.
  • General interior and exterior cleaning.
  • Undertaking light installation or carpenting (e.g. building flat pack furniture).
  • Repair of non-specialised equipment or appliances.
  • Ensuring good general health and safety in relation to all work practices.
  • Report immediately to the Centre nurse, administrator or manager any health and safety concerns e.g. broken equipment or furniture, loose or broken patio paving.
  • Liaise directly with the Centre Nurse regarding any problems, or perceived improvements that would be of benefit to service users’.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental.

General Office and Administration Support – To provide a friendly, welcoming demeanour and environment for all entering or contacting the Centre, and providing administrative support under the direction of the Centre administrator.

Good spoken English and literacy skills.

  • Basic computer skills.
  • A pleasant, caring personality, friendly and approachable disposition.
  • Enthusiastic and self-motivated.
  • A good understanding of the need for confidentiality *
  • A good understanding of your role and its limitations.
  • Ability to deal sensitively with patients and visitors and to have awareness of their individual needs.
  • The ability to work in a team.
  • Punctual, reliable and trustworthy.
  • Committed to the work of the charity and their role as a volunteer.
  • Always adhere to the core values and principles of the charity and remember to act in accordance to these when representing the charity within your role as volunteer.

Main tasks:

All of the following tasks shall be undertaken under the direction of the Centre Administer, Centre Nurse or Centre Manager.

  • Welcoming all patients, staff and visitors entering the Centre in a friendly and professional manner.
  • Direct individuals to correct waiting area and inform the person they are planned to meet of their arrival.
  • Maintain a register of all those entering and leaving the centre (in case of fire).
  • Answer the telephone, take messages when necessary and pass on any message to the appropriate person promptly.
  • Keep the entrance/reception area neat and tidy.
  • Assist with photocopying and filing, and the collection of data.
  • Address any necessary correspondence.
  • Accept any incoming mail and distribute to appropriate person/area.
  • Maintain office supplies by checking stock levels and ordering new supplies when needed.
  • Ensuring good general health and safety in relation to all work practices.
  • Report immediately to the Centre nurse, administrator or manager any health and safety concerns e.g. broken equipment or furniture, loose or broken patio paving.
  • Feedback any information and observations concerning patients’ wellbeing to a staff member.
  • Liaise directly with the Centre Nurse regarding any problems, or perceived improvements that would be of benefit to service users’.
  • Be prepared to assist and know your role in emergency procedures, both clinical and environmental.