Covid-19 – Virtual Services
In 2020 we are all facing extraordinary, worrying times due to the Covid-19 pandemic.
Cancer Relief would like to reassure you we fully intend on facing these times alongside you.
Certain services we can still safely offer and these will remain unchanged.
However, some services we are unable to offer in person as usual so we are happy to announce that many have been adapted in ways that help us continue to support you in a safe, responsible way.
We are pleased to announce that our modified virtual support services are now up and running.
These services will use WhatsApp, Facetime, Skype as well telephone to provide the following services.
Contact us about any of our services and we will guide you on what is currently available.
Remember, we are still available on 20042392 and firstname.lastname@example.org.
For now we will simply remind you of the most important things you can do right now – Wash your hands – Stay at home – Look out for others.
Complementary Therapies Mindfulness and Relaxation. We are now delighted to be able to offer a variety of virtual guided mindfulness, aromatherapy and relaxation, based on your level of need, which can be discussed with your nurse or healthcare assistant. These include:
Self-management techniques guided by CRC, such as relaxation recordings, guided breathing, essential oil ‘sniffy sticks’, massage oils, and calming techniques. Virtual guided therapy, provided by our qualified professional therapist.
A vital service for those losing their hair, we aim to keep our headsmart service going within current Covid 19 guidelines. We can currently offer the service either at the same time as your chemo unit appointment or as a home visit following strict procedure.
Unfortunately, due to understandable breaks in the supply chain, we are limited in the choice of wigs we may be able to offer but we will aim to support you in any and every way possible. If you are suffering from hair loss due to your cancer treatment, please do not hesitate to contact us.
Chair Based Exercise
The Cancer Relief’s fully qualified chair-based exercise instructors, normally provides chair-based exercise classes 1-2 times a week at the Centre.
During this time of lock down and self-isolation we have adapted this service to enable us to provide it virtually. Using their own classes or the GHA chair-based exercise videos, our healthcare assistants will guide you through your class, working to ensure you make the most of every move, while maintaining the focus on your health and safety.
These classes can run via telephone or video call but do require you to receive and watch a video digitally if you cannot do video conferencing.
Cancer Relief absolutely intends to continue our care of the community during this unsettling period whilst still adhering to the guidelines laid out by public health authorities.
As such we are pleased to confirm that, in addition to our usual telephone support we are now providing nursing clinics via video calls where possible.
Befriending and Social engagement.
We are also making use of video calls to enable our healthcare assistants to provide virtual befriending to our most vulnerable service users. We have compiled a list of the incredible resources currently available for social engagement whilst adhering to self-isolation policy and look forward to sharing experiences with our service users virtually until we can return to normal practice.
Counselling is a vital source of support to many of our service users. It is a service we particularly do not want to suspend during this unusually difficult time, when it may be needed more than ever. Our fantastic counsellor Mary is ready and willing to continue her counselling sessions via video calls or telephone calls, whichever may suit you best. If you have been receiving counselling or feel you need a bit of extra support during this time please contact us.
At the Cancer Relief Centre, we understand what you are going through and we can help.
Welcome to the Cancer Relief Centre
We offer free professional, practical, emotional and social support to people with or affected by cancer, their families and friends. Support is offered freely to anyone affected, whether you live or work in Gibraltar. There are many ways in which you can access our services. We take referrals from any health care professional or directly from you or your family.
What Happens Next
Should you feel our services would help you, we will arrange for you to come up and meet with one of our experienced cancer support nurses. During this appointment you will have the opportunity to tell us your story, what support you feel you need the most and together we can work out a plan of care that suits you best.
What We Offer
The Centre has a variety of therapeutic therapies, services and social activities on offer to suit your individual needs. It is staffed by a team of experienced registered nurses, therapists, administrators and amazing dedicated volunteers. Our aim is to provide you with a space that is warm and welcoming, a place where you can get professional support or a chance to talk to others going through or have gone through the same experience. Or simply a place to rest and forget it all for a while. We work in close partnership with the Gibraltar Health Authority.
If you have a question or need some information you can call the centre directly, send an email to simply drop in at the centre.
Call: +350 200 423 92
Drop In: Remember, you can drop-in at any time – you’re always welcome.
Centre Hours: The Centre and its day services are available every Monday to Friday from 9am to 5pm excluding bank holidays.
Complementary Therapies are available to all service users. They aim to assist in bringing balance back to your body and emotions, helping with anxiety, stress, symptom control, aid relaxation, or just provide the tools to live in the moment. During your first visit, we will chat about which, if any therapy may be of benefit to you and refer you accordingly.
Day support is a more supported, co-ordinated day for those patients who may need it, also providing the additional benefit of targeted, individualised care for attendees. Offered as a 12-week program, day support days combine a morning of individual therapies, nurse support, group activities and fun followed by lunch, with the aim of improving the wellbeing and morale of patients.
Head Smart Services
Head Smart Services are available for anyone who has suffered hair loss as a result of cancer
treatment. Our specially trained hairdresser can provide support and advice regarding hair loss as well as options for headwear and hair regrowth styling. We also provide a full wig fitting and wig care service, dedicated to making you look and feel your best.
Beauty Pampering Service
Our beauticians will help to make you feel and look amazing through facial treatments, pedicures, manicures and much more. We can help you manage some of the effects of treatment on your skin and appearance and get you back to feeling like yourself again. Men, as well as women, are invited to enjoy this, it is very popular with everyone!
Energize through Exercise
We offer various forms of exercise based on your abilities and requirements, for example, a personalised exercise program, supported by a qualified personal trainer, or weekly CBE, a chair-based exercise program, for people with reduced mobility who would like to improve their strength, flexibility and have fun and well-being
GHA Services Clinics
GHA allied health professionals are able to hold regular clinics at the Centre, if required. You can co-ordinate appointments & make the best use of your time at the Centre. Physiotherapy, occupational therapy, chiropody, dietician & other appointments can be made through the Day Services nurse following an individual assessment.
Living With & Beyond Cancer Groups are for those who may not feel the need for structured support but may still benefit from peer support. Weekly social get-togethers & activities are organised for anyone affected by cancer to keep in touch, catch up & support each other in a relaxed, friendly, open environment. Male & female groups are available.
Cancer Nurse Clinics
Our Cancer Support Nurse Clinics means there is always someone here to listen. Whether you would like to ask a quick question or feel you would benefit from an in-depth discussion, whatever the subject, you can book dedicated one to one time with one of our experienced cancer nurses. They will be at your disposal to provide advice, support & information.
Equipment Loan Services
Should one of your healthcare professionals recommend it, we are able to provide a range of specialist community healthcare equipment and independent living aids to help you be more comfortable and independent at home.
These items are provided on an agreed loan basis and are intended to help you in your day to day life.
Make some time for you. Dedicated to providing a quiet moment in our hectic lives, if you are feeling overwhelmed, stressed, anxious or simply want to take a bit of ‘you time’, relaxation classes may be just what you need. Learn breathing and light yoga techniques with a qualified instructor whose aim it is to enhance your calm and well-being.
A cancer diagnosis can affect anyone’s finances, causing extra worry at an already difficult time. We will consider one-off grants to assist you through these times so you and your family can concentrate on what is most important to you. Financial assistance can be provided to anyone affected by cancer but will be assessed on a case by case basis.
Coping with a diagnosis of cancer can be overwhelming; sometimes we may need more help to cope with the emotional effects a diagnosis can have. Our professional counsellors are here to support you, your family, friends or colleagues at this, or any other, difficult time.
CBT is also available to teach people tools to help manage their individual needs.
Hospice Outreach Service
Hospice Outreach Service (HOS) Our professional team of Registered Nurses, Healthcare Assistants and part-time doctor can offer practical care and support to cancer patients with a terminal diagnosis, their families and carers. We work alongside your GPs, District Nurses, Palliative Care team and Community Services complementing the care they also provide. Click here for more detailed information on this service.
We offer specialised support for those struggling to cope with the loss of a loved one due to cancer. After an initial meeting with one of our nurses, this package service will be specifically tailored to the needs of the individual and provides a combination of services chosen to best support and care for those going through a bereavement.